Home Care Club

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Home Care Program

What is the Home Care Program?

The Home Care Program is a membership that provides annual inspection and maintenance services for a home's heating, cooling, plumbing, and electrical systems to ensure they are in safe, operating condition. The program aims to provide peace of mind to homeowners by alerting them to potential emergencies before they become disruptive and expensive problems. Members of the program receive a detailed report and explanation of the findings from the inspections.

Homecare Program
Membership Perks	Non - Member	Active Member
Discounted Repairs		10% OFF
Discounted Equipment Replacement		15% OFF
Priority Service		✔
VIP Direct Email Acess		✔
Care Free Scheduling		✔
Waived Show-up Fee	$275	✔
Water Heater or Boiler Safety Inspection	$100	✔
Furnace, AC or HRV Safety Inspection	$100	✔
Electrical Safety Inspection	$300	✔
Plumbing Safety Inspection	$100	✔
Safety Inspection Report	✔	✔
Cost of Services	$875	$24.99/Mo.

What is the Property Care Program?

The Property Care Program offers an annual subscription delivering inspection and upkeep for a property's HVAC, plumbing, and electrical, assuring operational safety. This service anticipates and prevents costly disruptions by identifying issues in advance. Enrollees obtain comprehensive inspection reports for informed decision-making.

Property Care Program
Membership Perks	Non-Member	Active Member
Discounted Repairs		5% OFF
Discounted Equipment Replacement		10% OFF
Priority Service		✔
VIP Direct Email Access		✔
Care Free Scheduling		✔
Waived Show-up Fee	$275	✔
Water Heater or Boiler Safety Inspection	$100	✔
Furnace, AC or HRV Safety Inspection	$100	✔
Electrical Safety Inspection	$300	✔
Plumbing Safety Inspection	$100	✔
Safety Inspection Report	✔	✔
Cost of Services	$875	$49.99/Mo.

HVAC equipment checklist

Furnace:

Check heat exchanger, if cracked the unit needs to be replaced
Check flame sensor if not working properly talk to owner about replacing
Check filter
Check that condensate lines are clear
Check condensate trap and clean if necessary
Check that condensate lines to drain pan in furnace are clear of Debris and free of cracks
Check voltages and make sure there are no burn marks or loose electrical connections
Lubricate inducer and blower fan bearings or shafts if necessary make sure it spins freely

Verify gas pressure
Clean burner tubes, if dirty clean them and check ℅
Clean interior and exterior of furnace
Check vent for obstructions or loose connections and make sure air flow is correct when unit is running
Check overall functionality of unit by running all thermostats
Make sure if there are any aftermarket air purifiers that they are working properly
Check fan belts if there are any
Make sure the ductwork is sized and functioning properly

Boiler:

Check that igniter works if not talk to owner about replacement
Check filter on water if there is one
Check that condensate lines are clear
Check condensate trap and clean if necessary
Check that condensate lines to drain in boiler are clear of Debris and free of cracks
Check voltages and make sure there are no burn marks or loose electrical connections
Lubricate any moving parts if necessary

Verify gas pressure
Verify water pressure add if needed
Check expansion tank
Clean interior and exterior of boiler
Check vent for obstructions and make sure air flow is correct when unit is running
Check overall functionality of unit by running all thermostats, being sure zones valves and pumps run properly

HRV:

Check filters and wash
Check that condensate lines are clean if stained then wash (if not cleanable then talk to owner about replacement)
Verify all controls are working properly and that owner understands how to operate properly

AC:

Check that coils are clean on indoor and outdoor units
Check that when operating that there is cooling and king valves don't ice up (if so talk to owner about checking for leaks and adding refrigerant)
Clean air filters on air handler or mini split head
Make sure if there are any aftermarket air purifiers that they are working properly

Water heaters:

Check continuity of elements if there present
Check draft if atmospheric
Check pvc for obstructions if power vent
Check overall functionality of unit

Check anode rod on older units
Turn off all power and water to unit and flush the tank out until the water is clear
Clean heat exchanger with acid if needed

Plumbing checklist

Plumbing:

Check for leaks under sinks
Check for leaks where pipes are accessible
Clean faucet Aerators
Check toilet flush valves
Make sure hose bibs are off in the winter

Make sure hoses are disconnected going into fall
Check general functionality of all plumbing fixtures
Make sure there are valves where the customer wants them and located per code
Make sure main shutoff works and shuts off all the way

Miscellaneous:

Check furnace/boiler vents
Check water heater vent
Check hood/dryer/bath vents

Electrical checklist

A common cause of house fires is loose electrical connections. Loose connections in panel boxes, j-boxes, old devices, concealed j-boxes, and wiring not rated for insulation are the main causes.

Steps to consider:

Remove panel cover and tighten all connections. Inspect wiring for overheated conditions.
Inspect service entrance conductors and tighten connections.
Look at grounding system and identify any safety concerns.
Overview of exposed wiring and open j-boxes / check connections for correct tension and or seating.
Use tester to check device tension in receptacles and existing GFCI functions.
Identify proper GFCI protection violations in kitchen, bathrooms, and outdoor receptacles.
Check devices that potentially are ground rated but do not have a ground wire.
Identify any potential dangerous conditions.
Educate the Property owner on circuit loading, power consumption, and risk factors.

Energy checklist

About 25% of the heat produced by your heating system will escape through the roof of your home.

About 35% of the heat will escape through the walls and through gaps, in and around windows and doors, and about 10% of heat will disappear through the floor.

Energy:

Check for adequate rim joist insulation in the basement
Check windows and doors for drafts
Use infrared scanner to find weak points in the Propertys insulation
Inspect attic access to make sure it is properly sealed and insulated
Check attic for proper R-Value (R-49 minimum, R-60 recommended)
Check attic for adequate ventilation, moisture or signs of moisture on underside of roof deck is a sign of poor ventilation and a compromised vapor barrier.
Check floors or crawl spaces for proper insulation where applicable

Ask the following questions:

Have you noticed cold floors?
Do you notice drafts anywhere in the house?
What is your heating bill?
Have you done any energy upgrades in the past?
Is your property consistently comfortable throughout? Is there any rooms that are colder than the rest of the property in the winter or warmer in the summer?

General property safety checklist

General property checklist:

Inspect basement or crawl space for any foundation or structure issues
Check floors for straightness
Inspect floor joist sizing and span
Inspect attic for undersized rafters or inadequate bracing.
Check staircases for code violations (rise & run, railing height, spindle spacing, etc.)
Inspect siding for signs of water infiltration
Inspect walkways for cracked or heaved masonry
Check water management and drainage systems
Inspect roof for obvious signs of deterioration or potential issues